Complaint filed against Flat Rate Movers

Complaint filed against Flat Rate Movers

Posted: Updated:
ATLANTA -

A local moving company is back on the I-Team's radar. The company name has changed, but the I-Team's Dana Fowle says it's the same management, the same location and the same complaints.

Serleaf Barry called the I-Team, and said he had paid Flat Rate Movers to get him from Aiken, South Carolina to Newnan, Georgia. They agreed on a price, or so he thought.  He tells police that price changed two times, and more than doubled after the movers found out Barry's company was paying for the move.

Barry says his furniture was supposed to be in his new home August 6th.  That didn't happen. He had to go to them to collect his possessions from Flat Rate Movers.

"These guys really don't care. They operate with impunity," said Barry.

Barry called the incident frustrating and says he feels like he has been blackmailed.

It's not the first time the I-Team has heard of Flat Rate Movers. Last year, a young family was frustrated that their moving quote was moving up but getting their furniture was stalling out.

Barry has a similar situation. He says his original quote was slightly over $1,600. It jumped up once they got his furniture. He reported it to the BBB, the state, the DOT, DeKalb police and anybody who'd listen that the moving day cost became nearly $3,800. After they had his furniture, he says, it was up to $4,800.

This is the same complaint the I-Team has heard again and again: a great low quote that skyrockets once these movers get the furniture. The location is certainly the same.  But the name of the company has changed. But, is this really a different company?

The Better Business Bureau says no. It gives an "F" rating to a lot of moving companies that have operated out of this same warehouse. Alex Breslav Fainshtein ran Real Movers as it was known when the I-Team first reported on the company, and the BBB warns he's connected to Flat Rate Movers.

Barry eventually got his furniture back after paying the full $4800. He's settling into Georgia but not settling down. His story has caught the attention of federal investigators who say they're well aware of this mover's latest incarnation.  The federal governorment's web site says their license was revoked on Sept. 10th, but a visit by the I-Team on Tuesday revealed that Flat Rate Movers was still open for business.

"I'm gonna fight back at these guys. By all means, I'm going to come after them.  I'm not going to let this just go away," said Barry.

If you're planning on moving into Georgia, go to the Georgia Department pf Public Safety web site to learn more about individual companies before you hire. If you are moving out of state, check on the Federal Motor Carriers Safety Administration site as well.

  • I-Team Story ArchiveMore>>

  • Whistleblower Seeks Sanctions Against Attorney General's Office

    Whistleblower Seeks Sanctions Against Attorney General's Office

    Friday, July 25 2014 9:59 PM EDT2014-07-26 01:59:29 GMT
    In a letter, obtained exclusively by the Fox 5 I-Team, former Ethics director Stacey Kalberman's plans to seek sanctions against the state Attorney General's office.
    More controversy involving the State Ethics Commission. In a letter, obtained exclusively by the Fox 5 I-Team, former Ethics director Stacey Kalberman's plans to seek sanctions against the state Attorney General's office.
  • FOX 5 I-Team Investigation

    State proposes action for home elevator safety

    State proposes action for home elevator safety

    Friday, July 25 2014 2:12 PM EDT2014-07-25 18:12:46 GMT

    The state is inching closer to closing a gap that should make residential elevators safer for children .It was the I-Team's stories about children nationwide being hurt that prompted the state to propose an emergency amendment to the state code.

    The state is inching closer to closing a gap that should make residential elevators safer for children .It was the I-Team's stories about children nationwide being hurt that prompted the state to propose an emergency amendment to the state code.

  • I-Team Investigation

    Former Douglas Co. D.A. office manager indicted

    Former Douglas Co. D.A. office manager indicted

    Friday, July 25 2014 12:30 PM EDT2014-07-25 16:30:44 GMT
    There are major new developments today in the state investigation of the Douglas County District Attorney's office. Tammy Agan, the former office manager, has been indicted on 58 counts of theft and making false statements.
    There are major new developments today in the state investigation of the Douglas County District Attorney's office. Tammy Agan, the former office manager, has been indicted on 58 counts of theft and making false statements.
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices