I-Team: Robo-call scam claims to be Life Alert

I-Team: Robo-call scam claims to be Life Alert

Posted: Updated:

Here's a scam warning that you need to know about. It's causing such a stir that a life-saving medical company is filing a lawsuit to get it to stop.

FOX5 I-Team's Dana Fowle has this important story on a robo-call that consumer advocates say is targeted at tricking the elderly. There is a warning going out all across the U.S. concerning a phone call that officers a free service – but, in the end, is anything but free.

Dana followed up with Marcel Cole, an Atlanta man and retired truck driver who says he gets so many soliciting calls a day that he's started keeping a list of them. Despite the list growing, there is one caller in particular who stands out right now.  

The Better Business Bureau warns of a telemarketing scam by companies who say they're a free service for senior citizens so they can send an alert to emergency responders if the senior citizen falls or gets sick.  

Cole said, "That somebody had already paid for it. They would pay the postage. All they wanted me to do then was give 'em my address and I can't tell you what I told them, but ... I told them to go to hell!"   

The BBB says that had Cole agreed with this so-called freebie he would have been directed to  press a button to accept the offer, and then, he would have been asked to provide his personal banking information.   

Cole says each time the caller asked for his information he said "No!" He said that wasn't the end of it. The calls kept coming.

Now, Life Alert is a well-known emergency response company.  And in a letter to prosecutors nationwide, company officials say they are getting complaints that other companies are impersonating them - going as far as to use their famous slogan, "Help, I've fallen and I can't get up!'   

This is a reminder that if a stranger calls and offers you something for free in exchange for your personal information, then hang up the phone. If you think the call is from a legitimate source, then ask the caller to mail the offer and company information to you.

And, what about those ‘Do Not Call' lists? Cole says he's on that list and subscribes to a privacy manager through his phone services and is STILL getting calls from telemarketers. The Do Not Call list is only as good as the companies that participate. Scammers tend to not sign up to be part of the program.

  • I-Team Story ArchiveMore>>

  • Credit Cards v Charge Cards

    Credit Cards v Charge Cards

    Wednesday, July 23 2014 7:48 AM EDT2014-07-23 11:48:23 GMT
    You always hear that it's a great idea to get rid of your credit cards, but sometimes it really is the best way to pay. So here's another option: charge cards.
    You always hear that it's a great idea to get rid of your credit cards, but sometimes it really is the best way to pay. So here's another option: charge cards.
  • FOX 5 I-Team Investigates

    Child traumatically injured in beach house elevator

    Child traumatically injured in beach house elevator

    Monday, July 21 2014 8:09 AM EDT2014-07-21 12:09:54 GMT
    Another child has been seriously injured in a residential elevator accident. This is a warning for any family renting a beach house.
    Another child has been seriously injured in a residential elevator accident. This is a warning for any family renting a beach house.
  • Governor reacts to Ethics allegations

    Governor reacts to Ethics allegations

    Friday, July 18 2014 6:40 PM EDT2014-07-18 22:40:07 GMT
    The Governor sat down with Senior Fox 5 I-Team Reporter Dale Russell for his first television interview following allegations of strong-arming by a member of his staff.
    The Governor sat down with Senior Fox 5 I-Team Reporter Dale Russell for his first television interview following allegations of strong-arming by a member of his staff.
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

  • Good Day ArchiveMore>>

  • Back to School Jamboree with Hosea Feed The Hungry

    Back to School Jamboree with Hosea Feed The Hungry

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

  • Man bikes 900 miles to help Georgia girl

    Man bikes 900 miles to help Georgia girl

    Wednesday, July 23 2014 9:40 PM EDT2014-07-24 01:40:42 GMT
    Ten time Ironman, Dave Nazaroff recently rode 900 miles on his bicycle...from Nyack, New York...to Georgia. He didn't do it to get in shape, or to win a competition; he did it to raise money for a 11 year old Callie Truelove in Gainesville, Georgia.
    Ten time Ironman, Dave Nazaroff recently rode 900 miles on his bicycle...from Nyack, New York...to Georgia. He didn't do it to get in shape, or to win a competition; he did it to raise money for a 11 year old Callie Truelove in Gainesville, Georgia.
  • 2014 Southern Living inspired home open for tours

    2014 Southern Living inspired home open for tours

    Wednesday, July 23 2014 9:37 AM EDT2014-07-23 13:37:06 GMT
    It's the first of its kind -- and if you're goal is to live a "perfectly Southern" lifestyle, it might be the home for you. The 2014 Southern Living Inspired Home is now open in Toccoa,
    It's the first of its kind -- and if you're goal is to live a "perfectly Southern" lifestyle, it might be the home for you. The 2014 Southern Living Inspired Home is now open in Toccoa, GA at Currahee Club.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices