I-Team: Watch out for bogus tech support calls

I-Team: Watch out for bogus tech support calls

Posted: Updated:
ATLANTA -

There is a federal crackdown on bogus tech support calls. Fake service calls are really an attempt to steal your private computer information or make money off of you.

The I-Team's Dana Fowle is here to help you with the warning signs to watch for! You might have received one of these phone calls. The caller often claims to be working for Microsoft or your Internet service provider.

They con consumers into thinking that their computer is loaded with viruses – when often it's not. Then, they charge you hundreds of dollars to remotely fix it. The Federal Trade Commission has ordered two of these alleged bogus tech support companies to stop offering their fake service.

Back in September, the FTC announced that tens of thousands of consumers had been victims and the Feds are working to crack down on this.

Here's what you can do to avoid being a victim:

Don't ever give up a credit card number to a stranger who has called.

Never give control of your computer to a third party unless you've generated the call to a legitimate source.

If you've already made the mistake of inviting them into your computer, then change the passwords for your computer and for all of your financial accounts.

More info:
Court  case: U.S. District Court – FTC v. Marczak
FTC: Operators of Two Bogus Tech Support Schemes Settle FTC Charges



  • I-Team Story ArchiveMore>>

  • Get Financially Fit: A Step-By-Step Plan

    Get Financially Fit: A Step-By-Step Plan

    Monday, April 14 2014 9:15 AM EDT2014-04-14 13:15:13 GMT
    April is Financial Literacy Month, so it's time to think about getting financially fit.  Let's start with two questions. Do you know how much you spend each month?  How much of your check should you save?
    April is Financial Literacy Month, so it's time to think about getting financially fit.  Let's start with two questions:  Do you know how much you spend each month?  How much of your check should you save?
  • FOX 5 I-Team

    DON'T MISS: Tax Deductions and Credits

    DON'T MISS: Tax Deductions and Credits

    Friday, April 11 2014 8:48 AM EDT2014-04-11 12:48:55 GMT
    Let's finish up our tax time filing tips that we've offered this season with a quick look at deductions and credits too many folks forget.
    Let's finish up our tax time filing tips that we've offered this season with a quick look at deductions and credits too many folks forget.
  • FOX 5 I-Team

    IRS: Two Scam Warnings

    IRS: Two Scam Warnings

    Monday, April 7 2014 10:44 AM EDT2014-04-07 14:44:51 GMT
    We have two warnings coming from the IRS.  The first one is what investigators call the "largest ever" phone fraud scam targeting taxpayers.
    We have two warnings coming from the IRS.  The first one is what investigators call the "largest ever" phone fraud scam targeting taxpayers.
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

  • Good Day ArchiveMore>>

  • Recipe: Blissful Lowcountry Boil

    Recipe: Blissful Lowcountry Boil

    Friday, April 18 2014 6:05 PM EDT2014-04-18 22:05:26 GMT
    Blissful Lowcountry Boil Ingredients
    Blissful Lowcountry Boil Ingredients 4qts Water ½ cup Old Bay ½ cup Lemon Juice 1tbsp kosher salt 2 sliced shallots 8 garlic cloves 1lb Andouille sausage 1lb of New Potatoes 6 ears of corn shucked and
  • Pike Nurseries

    Spring Container Gardens

    Spring Container Gardens

    Friday, April 18 2014 10:21 AM EDT2014-04-18 14:21:54 GMT
    Container gardens are just as unique and diverse as gardens.
    Container gardens are just as unique and diverse as gardens.
  • Improve your commute with the "One Bus Away" app

    Improve your commute with the "One Bus Away" app

    Thursday, April 17 2014 9:03 AM EDT2014-04-17 13:03:23 GMT
    Don't you hate when you're waiting for mass transit and have no idea when that train or bus will show up? Now, there's an app for that and it's saving people time and money.
    Don't you hate when you're waiting for mass transit and have no idea when that train or bus will show up? Now, there's an app for that and it's saving people time and money.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices