Human error blamed for 911 delay in Ariel Russo death

Human error blamed for 911 delay in Ariel Russo death

Posted: Updated:
Ariel Russo Ariel Russo
  • Human error blamed for 911 delay in Ariel Russo deathMore>>

  • Family of Ariel Russo plans to sue NYC

    Family of Ariel Russo plans to sue NYC

    Thursday, December 19 2013 1:22 PM EST2013-12-19 18:22:11 GMT
    The parents of a 4-year-old girl killed in a car crash earlier this month announced plans Wednesday for a $20 million wrongful death lawsuit against the city of New York.
    The parents of a 4-year-old girl killed in a car crash earlier this month announced plans Wednesday for a $20 million wrongful death lawsuit against the city of New York after she and her grandmother were struck by an SUV driven by an unlicensed teen fleeing police.
NEW YORK (MYFOXNY) - The NYC Dept. of Investigation found that human error was to blame for the delay by EMS in responding to the crash that killed Ariel Russo, 4, and seriously injured her grandmother on Manhattan's Upper West Side.

In a report released on Thursday, the DOI said despite problems with the 911 system on other days, there were no technical issues with the system on June 4, the day the SUV driven by Franklin Reyes, 17, an unlicensed driver, plowed into the pair.

Reyes faces charges including manslaughter and unlawful fleeing in a motor vehicle.

Fire Department officials have said that the EMS worker who should have seen the call on her computer had gotten up to go on break which caused a delay of just over four minutes in dispatching an ambulance to the scene.

The EMS worker has denied the call appeared on her screen before she logged off.

Her union blames technical glitches in the new 911 system for the missed call.

CLICK HERE TO READ THE FULL REPORT



  • Manhattan NewsManhattan NewsMore>>

  • 'Spider-man' slugs cop in Times Square

    'Spider-man' slugs cop in Times Square

    Sunday, July 27 2014 7:54 PM EDT2014-07-27 23:54:59 GMT
    New York City NewsNew York City News
    A man dressed as Spider-Man was arrested on charges he slugged a police officer who told him to stop harassing tourists in Times Square.
    A man dressed as Spider-Man was arrested on charges he slugged a police officer who told him to stop harassing tourists in Times Square.
  • 5th annual MMA World Expo at Javits Center

    5th annual MMA World Expo at Javits Center

    Saturday, July 26 2014 11:30 PM EDT2014-07-27 03:30:06 GMT
    Mixed Martial Arts enthusiasts gathered in the Big Apple for the 5th annual MMA World Expo. Only amateurs were allowed to compete at the event because New York continues to grapple with whether to make the sport legal in the state.
    Mixed Martial Arts enthusiasts gathered in the Big Apple for the 5th annual MMA World Expo. Only amateurs were allowed to compete at the event because New York continues to grapple with whether to make the sport legal in the state.
  • Friday Night Live: July 25, 2014

    Friday Night Live: July 25, 2014

    Friday, July 25 2014 10:31 PM EDT2014-07-26 02:31:59 GMT
    This is Fox 5's Friday Night Live, a weekly celebration of the end of the work week. All summer long, the Fox 5 team brings you the latest in entertainment, nightlife, food, and music in our area. In this jam-packed episode: QuickChek New Jersey Festival of Ballooning, Stephen "Twitch" Boss, actress Mary Lynn Rajskub, and Michael Chernow and Chef Daniel Holzman of the Meatball Shop.
    This is Fox 5's Friday Night Live, a weekly celebration of the end of the work week. All summer long, the Fox 5 team brings you the latest in entertainment, nightlife, food, and music in our area. In this jam-packed episode: QuickChek New Jersey Festival of Ballooning, Stephen "Twitch" Boss, actress Mary Lynn Rajskub, and Michael Chernow and Chef Daniel Holzman of the Meatball Shop.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices