You're train is coming in all right… it's just a matter of when.
"It would be a half an hour, then 40 minutes, then 50, and then it would be canceled."
Commuters are often stranded at Market East station that's plagued by late trains and equipment breakdowns due to a week of heavy snow and frigid temperatures
Just ask Luann Myers of the Lansdale area.
"I got here and it said 4 minutes late, then 10 minutes late, then it was 19. Before you know it, an hour went by," said Myers.
She's found a common problem keeping her train at a standstill in the middle of rush hour.
"On the train I rode the doors wouldn't shut, so we were delayed for that," she recalls.
The elements freezing doors shut or triggering safety features that get you nowhere fast and next week's weather promising more of the same.
"It could be rock salt, it could be sand, it could be someone coming in with snow or slush and it can get into the track and if the doors can't close the train can't move."
Door problems are just one challenge Ron Hopkins constantly monitors as SEPTA's assistant general manager of operations.
"We're trying our best. We're trying hard. There's not anyone that's slacking," explains Hopkins.
He mans the Center City command center. He is in charge of getting repair teams into place as soon as delays pop up on the boards.
"We got people that are out in the cold that are digging out switches or working on wires or on top of metal cars," Ron says.
"We have systems that allow the snow to melt or the ice to melt, but because it's so cold out it refreezes," he continues.
But most SEPTA riders we talked with seem to take it all in stride.
"It's fine I mean it happens it's weather," one said.
"You think 'Where is spring,' right? Yeah, I hope it hurries up and gets here," another said.
There's little relief in sight for frustrated septa riders coping with delays and breakdowns in the tough winter weather